Dont work at pueblo convergys! What is the interview process like? Oh and they give you rubber ducks when you do something positive! Hi Ann, Did you apply with American Express? Hi Bill, Most of the companies on this list, in particular, have been around for a long time like Xerox, American Express, and Apple.
Instead of working in a traditional call center environment, our Convergys Work At Home program hires customer service agents who work directly from home. We have three basic types of work for home positions; all are required to provide customer service support. You would like all your training and work to be virtual, working out of your.
Work from Home Phone Jobs with Employee Benefits
Want to know more about Convergys? High School all over again. Management is unprofessional om is unprofessional very bad environment to work in a lot of drama for a lot of yelling on the floor I'm very strict on your performance and sales not enough time teaching sales to agents who have never sold.
Management had their favorites and only they would advance. Dont work at pueblo convergys! This place is terrible! Management is terrible for Anthem side. Team Leaders are lazy and dont know answers when you ask for help.
They want you to work overtime but dont show appreciation. Oh and they give you rubber ducks when you do something positive! Why do adults need rubber ducks?! Dont work here they say they are "family friendly" however when you need time off for your children they throw a fit and make you feel guilty for taking the time off.
Management and Team Leaders are what make this place terrible! Call volume is high so your always on calls but thats the point of a call center. They want you to have empathy with members however they dont show employees empathy! People who work there are nice and not really an issue however those who have worked there for a long time have those "high school cliques" so they tend to be snotty and rude! But for the most part all representatives are nice and understand how stressful the job is!
They dont allow cell phones on the floor however if your in one of those "cliques" and a supervisor sees you they wont tell you anything. So if your cool with certain team leaders they allow you to get away with things that others cant. This place is full of drama! And you cant advance at this place, There is no room and if you are a good candidate for a better placement it comes down to who they like more. So to better say " its not what you know, its who you know"!
They will look for any excuse to let you go! Be careful with these people! There is usually no parking ever if you go in after 7am! It was a customer service management company. It was okay for awhile, but I prefer a more stable working environment, where I can do a specific job and continue improving my abilities and advancing with the company.
You answer phone calls. Help desk needing help. The only call center I've heard of where you could have a 4 hour phone call. I enjoyed working in the chat-based support area, the calls were potentially way too long. A typical day at convergys, was busy from time you clocked in to time you go home, time went really fast. I learned alot from convergys, i learned how to multi- task very well, time management, and to document detailed notation of every call, management was unprofessional and uncaring, while co workers 90 percent of them were very nice people and fun to work with.
The most enjoyable part of the job, was when i was working on the Nike account, learning the history of NIke and learning more about the products i was selling. Cool people and a lot to learn and work on like every where else there are troublesome there are some people that bring you down. Good place to work for good money most of the people are really cool and honest and are willing to help.
You move up fretty fast if you have the ability. Can be hard on you if you don't like sitting down for long periods of time. It is pretty easy work they give more than enough tools to succeed. Sometimes the system gives problems but that's expected. Company was ok just to far and the pay was not great, sometime fun environment at times commission was ok.. Received in-bound calls from the U. The manager's were very well trained, and helpful. I learned data-entre and communication skills.
Fun place to work. Stressful but I loved the job. Since I left the pay scale has been changed for bonuses. I'm unsure if the pay scale would be to my benefit now.
There isn't much I can remember about convergy's. I worked there over 6 years ago. There is a high turn around rate. The job was stressful but became easier. High School all over again. Management is unprofessional om is unprofessional very bad environment to work in a lot of drama for a lot of yelling on the floor I'm very strict on your performance and sales not enough time teaching sales to agents who have never sold.
Management had their favorites and only they would advance. Dont work at pueblo convergys! This place is terrible! Convergys is the world leader in customer experience outsourcing. Rating Trends Rating Trends. Pros Great pay,and benefits. Cons Do not have a heart attack you have to quit and be rehired as a new employee.
Have you worked here? Application I applied online. Negotiation It was non-negotiable. Top Remote Work , FlexJobs , Top Ten Employers , VetFriendly , Product of the Year , Cable Spotlight , InformationWeek , InformationWeek ,
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7 Work From Home Customer Service Jobs with Benefits When it comes to working from home, you fall within one of three categories: freelancer/independent contractor, home-based business owner, or . With the Convergys Work at Home program, you can work at the call center from the comfort of your own home. call center from the comfort of your own home. Learn More. Looking for an amazing career? View available customer service jobs in your area today! Technical Support Advisor-Tier 1. and recommend a rockbutton.tk’s a little like air. This is actually one of the best jobs I ever had I met people from all different areas also people from different countries. to say but that it was a good part time job and I appreciate the opportunity and that I would recommend for somebody like you to work there if your still in school. Was this review helpful? Convergys is a /5(K).